These terms are baseline text for the current product stage and do not represent completed legal review in any region. Before the official launch, they should be supplemented with the operating entity, governing law, dispute resolution, and consumer rights provisions.
1. Accepting the terms
By registering, signing in, or using Family Points, you confirm that you have read and agreed to these terms and the Privacy Policy. If you are a minor, you should use the service under the guidance and consent of a guardian.
2. Service content
Family Points provides family spaces, member and invitation management, task posting and submission, reviews, a family points ledger, leaderboards, a family shop, feed interactions, and notifications. Specific capabilities vary by version and platform.
3. Account and family spaces
- Please provide accurate, lawful account information that you are entitled to use, and keep your login credentials secure.
- One account can create or join multiple families; roles, permissions, points, and business data are isolated per family space.
- Family admins approve members, assign permissions, and maintain house rules, but have no authority to bypass system flows to access another family's data.
- If you find your account being used without authorization, change your password promptly and contact us.
4. User content
You retain the rights to the text, images, and other content you lawfully own, and you license Family Points to process this content to the extent necessary to provide, maintain, and improve the corresponding features. Please make sure you have the right to share relevant content and that it does not infringe others' privacy, likeness, intellectual property, or other lawful rights.
Family members can see content in line with their role and family permissions. When you delete content or close your account, the system handles it in accordance with the Privacy Policy and the integrity rules for shared family records.
5. Family points and rewards
Family points are virtual scores used within a family to record encouragement and redeem family rewards. They are not currency, electronic payment instruments, or valuable assets issued by the platform, and cannot be topped up, withdrawn, transferred to other families, or exchanged for cash. Task rewards, item prices, inventory, and fulfillment are agreed on and managed by each family.
6. Code of conduct
You may not use the service to carry out illegal activities, harass others, upload malicious content, infringe others' rights, bypass permission controls, scrape data in bulk, disrupt service stability, or impersonate other users. We may restrict, suspend, or terminate accounts that clearly harm the service or others' rights.
7. Service changes and availability
We do our best to keep the service stable, but maintenance, upgrades, network failures, force majeure, or third-party service issues may cause temporary interruptions. After the product officially launches, we will give reasonable advance notice of significant changes that affect core features.
8. Deletion and termination
You can permanently delete your account in the app's Settings. The deletion rules and data handling are described in the Privacy Policy and the Help Center. We may restrict or terminate accounts as required by these terms, the law, or service security needs.
9. Contact us
For questions about the Terms of Service, email support@familypoints.app. The official operating entity and dispute resolution details will be added before release.